We provide 100% Raw unprocessed hair extensions, available in a variety of textures, lengths, and colours.

Due to the nature of the product, slight variations in colour, texture, or weight may occur and do not qualify as defects.

All orders are processed within [1–3] business days. Custom or pre-order items may take longer.

Shipping times vary based on location and courier. Delays caused by courier services or customs are beyond our control. Customers are responsible for providing accurate shipping information. We are not liable for lost or mis-delivered packages due to incorrect addresses.

All sales are final. Due to hygienic reasons and the nature of the product, we do not offer returns or exchanges once the product has been opened or worn.

Unopened items in their original condition and packaging may be eligible for return within [7–14] days of delivery, subject to a [15–25]% restocking fee.

You must contact us for return authorization before sending any items back.

We guarantee our extensions are high quality and meet advertised standards.

Shedding and tangling may occur if hair is not properly cared for. Use of harsh products, bleaching, or improper maintenance voids any guarantees.

Proper hair care is essential to extend the life of your extensions. We recommend:

Sulfate-free shampoo and conditioner

Minimal heat styling